Terms of Service

These Terms of Service (the “Terms”) form a binding agreement between you (“Customer,” “you”) and Adaptensor, Inc.(“Adaptensor,” “we,” “us”) governing your access to and use of relastrat.com and app.relastrat.com (together, the “Service”). By creating an account or using the Service, you accept these Terms.

Relastrat is an AI-assisted business-expansion tool. The Service uses a large language model (currently Anthropic Claude) to generate “discoveries” — suggested hidden-market adjacencies based on the Capability Profile you provide — along with optional research enrichment, AI-drafted outreach emails, and a Pro-tier conversational assistant (“AdaptGent”).

The Service does not crawl or scan the live internet. Discoveries are generated from the model's training data and your inputs. They are suggestions, not verified facts. You are responsible for independently verifying any company, opportunity, contact, or evidence reference before acting on it, and for complying with any applicable laws when you do.

You must be at least 18 years old and able to enter into a binding contract. You must provide accurate registration information and keep it current. You are responsible for activity that occurs under your account, including all use by your team members.

Relastrat offers the following plans:

• Free — limited lifetime usage for evaluation.
• Starter — $99/month, recurring.
• Pro — $299/month, recurring.
• Discovery Report — $2,500 one-time charge for a vertical-specific deep scan.

Subscriptions auto-renew at the listed monthly rate until canceled. You can cancel anytime in Settings → Manage subscription; cancellation takes effect at the end of the current billing period. We do not provide pro-rated refunds for partial months.

One-time charges (Discovery Report) are non-refundable once delivery has begun. If you have not received the deliverable, you may request a refund within 14 days of purchase.

Payment processing is handled by Stripe via billing.adaptensor.com. By subscribing, you authorize Adaptensor to charge the payment method on file.

You agree NOT to use the Service to:

• Send outreach that violates anti-spam laws (CAN-SPAM, CASL, GDPR), including emails to recipients who have not consented or whose consent you cannot demonstrate.
• Harass, defame, or impersonate any person or organization.
• Submit information you do not have the right to share, including third-party confidential information or personal data without a lawful basis.
• Attempt to reverse engineer, scrape, or copy the Service or its underlying model outputs at scale for the purpose of building a competing product.
• Interfere with the Service's operation, probe its security, or use it in any way that violates applicable law.

We may suspend or terminate accounts that violate these rules.

You retain ownership of all content you submit to the Service (your Capability Profile, discoveries, evidence, outreach drafts, etc.). You grant Adaptensor a worldwide, non-exclusive license to host, process, and transmit your content as necessary to provide the Service, including transmitting relevant portions to our subprocessors (notably Anthropic for AI inference). We do not use your content to train models.

AI-generated discoveries, evidence, research enrichment, outreach drafts, and AdaptGent responses are produced by a large language model and may contain inaccuracies, hallucinations, fabricated citations, or outdated information. You are solely responsible for reviewing, verifying, and fact-checking any output before relying on it or acting on it. Adaptensor makes no warranty as to the accuracy, completeness, or fitness of any AI output for any purpose.

If you use the Service to send outreach emails (Pro tier), you represent and warrant that you have a lawful basis to email each recipient, that the content of each email complies with applicable anti-spam law in the recipient's jurisdiction, and that you will honor unsubscribe requests promptly. You are solely responsible for the deliverability and legal consequences of emails you send through the Service.

The Service, including all software, design, copy, and branding, is the property of Adaptensor and is protected by intellectual property laws. Adaptensor grants you a limited, non-exclusive, non-transferable license to use the Service while your subscription is active.

The Service is provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by law, Adaptensor disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or accurate.

To the maximum extent permitted by law, Adaptensor and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your use of the Service. Our total cumulative liability for any claim arising out of these Terms or your use of the Service will not exceed the greater of $100 USD or the amount you paid to Adaptensor in the twelve months preceding the claim.

You agree to indemnify and hold harmless Adaptensor from any claim, liability, damages, or expense (including reasonable attorneys' fees) arising out of your content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right (including any anti-spam violation in connection with outreach you send).

You may terminate your account at any time by canceling your subscription in Settings. We may suspend or terminate your account for any material breach of these Terms or for any reason on 30 days' notice. Upon termination, your right to use the Service ends immediately; we will delete your workspace data per the retention schedule in our Privacy Policy.

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any dispute arising out of these Terms or your use of the Service will be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

We may update these Terms from time to time. Material changes will be communicated by email or via the Service at least 14 days before they take effect. Continued use after the effective date constitutes acceptance of the revised Terms.

Adaptensor, Inc. · legal@adaptensor.com